A customer walks into your shop: male, late twenties, headphones around his neck. He is not lost. He is looking for a journal, and he knows exactly what he wants. If your stationery display is pastel covers and inspirational quotes, he will leave without buying.
If you want to sell more journals, this advice is for you.
Young men aged 18 to 40 are one of the fastest-growing customer groups in the journal and planner category. They found the habit through podcasts, online communities and content built around discipline, productivity and mental health, and they are buying with intent. Globally, diaries and planners are a $9.4 billion market growing at nearly 6 per cent a year, and structured, guided formats now make up more than half of sales. This is not a niche. It is a shift.
Here is what makes this customer valuable. He is considered rather than cheap: he will happily pay for the right product and walk straight past the wrong one at a third of the price. He is loyal: once he finds a journal that works for him, he rebuys it. And he brings a second customer with him: the parent, partner or friend looking for a meaningful gift for a young man, who just needs the display to tell them what the right choice is.
Serving both shoppers from one small display is very achievable in a gift shop, newsagency or garden centre with a gift offer. But the detail matters: which covers and formats to stock, what language to use on signage, how to bundle for the gift buyer, where to position the display and at what price points. Get those wrong and the category sits; get them right and it turns all year, with margins well above a standard diary.
newsXpress has done that work for our members: a complete category insight covering the shopper, the stock, the suppliers, the merchandising and the numbers. It is one example of how we help members find growth categories before they are obvious.
If you want your shop selling to customers your competitors have not noticed yet, contact newsXpress. This category is a very good place to start.