Category: newsXpress difference

First up, the best way to discover the difference between newsXpress and Newspower is to speak with them. Call them, talk about business, your own situation, what you need, what you hope for from your business.

Ask tough questions. Seek out answers.

Be sure to ask about the most retail experience of the person you speak with, so you have relevance and contextual data for your consideration.

See which one engages with you strategically and in the manner best suited to your needs.

newsXpress and Newspower are very different organisations. They do different things for their members, offer difference benefits.

Newspower is industry owned and run.

newsXpress is privately owned and run.

newsXpress back itself by not having a locked in contract. This says it is not scared about losing members – because members do stay with the group to leverage the benefits available to them.

As we write this blog post, our understanding is that Newspower does have a lock-in contract that binds businesses to the group even if they do not want to be in the group.

This is a huge difference.

Being commercial, newsXpress is focussed on the success of its members. It is answerable to them. The leadership of the group is known to all members and accessible to all members.

Newspower members could ask: who are the board members? can I easily contact them? what is the current retail experience of the board members?

The differences between newsXpress and Newspower are considerable.

Newspower is bigger than newsXpress for sure. Size is not everything though.

If you travel around Australia and look at brand representation, from what we have seen you could find 4, maybe 5 different Newspower logos out in the field. You will only find one newsxpress logo. There has only ever been one newsXpress logo.

The consideration of logo is important though for it was around 6 years ago that newsxpress started telling its members to not use the newsXpress logo. the newsXpress advice was call your business a name that is meaningful locally. That will deliver more value to you and your local business than a brand that could mean different things in different shops.

This matter of a shop brand has evolved plenty this year. newsXpress actively advising its members to de-couple from the Aussie newsagency channel because of all the negative press out there, all the news stories about newsagency closures.

De-coupling from the newsagency channel is a considered strategy, well documented, carefully planned and financially sound for the future of each local business doing it.

It’s easy to be bland and average. In our opinion that’s what Newspower offers. A check of social media shows this we think.

newsXpress is not a bland offer. It’s energetic, engaging and edgy. We push out members to play outside the fence line for it is out there that they find the blue ocean, a space where they can thrive, and many are thriving.

If you are running a newsagency and are looking for a marketing group, consider newsXpress. We will answer your questions and talk business.

Speak to our CEO, Mark Fletcher, on 0418 321 338 or email him at mark@newsxpress.com.au.

newsXpress and Newspower are very different organisations. Take your time, do your research. Join the group that best serves your needs.

The difference between a passive marketing group and an active one shows up in what gets talked about.

A passive group sends a catalogue, a price list and a quarterly newsletter. The conversation is one way and it is about the group’s products. An active group sits down with you, looks at your numbers, and asks what you are trying to fix.

If you are a member of a marketing group, here are the five conversations you should be having with that group every quarter. If you are not having them, the group is not earning its fee.

1. Margin and supplier mix

Are we still buying well? It is the most basic question, and the easiest one to let slide.

Supplier prices move. New suppliers enter categories. Old suppliers stop being competitive. The supplier who was the best partner three years ago is rarely the best partner today. A good marketing group has a current view of who is buying well in your channel and where margin is sliding without anyone noticing.

The conversation should produce specific actions: which supplier to pressure for better terms, which category to test with a new supplier, which line to drop because the margin is no longer paying.

2. Stock turn and shrinkage

Two questions sit underneath every retail business: how long is each dollar of stock taking to come back to me, and how much is walking out without paying?

Stock turn is the closest thing in retail to a single number that tells you the whole truth. If turn is sliding, gross profit can be steady and the business is still in trouble — capital is being trapped in slow stock. A good marketing group will run that number with you, identify the categories that are dragging, and help you act.

Shrinkage is the conversation most retailers avoid. The cost of theft, breakage and admin error is rarely tracked, but it is rarely small. A good marketing group will help you put a number on it and show you what to change.

3. Cash flow and the next 90 days

Annual plans are useful. Cash flow runs in 90-day cycles. A marketing group that is working should be able to look at your seasonal calendar, your stock plan, your supplier terms and your payroll, and tell you whether you are heading into a tight quarter.

The right time to have this conversation is two months before the tight quarter starts, not in the middle of it. The right outcome is a small number of practical adjustments — a delayed buy, a renegotiated supplier term, a reset on a slow line — that take the pressure off before it builds.

4. The lease

The lease is the largest fixed cost in most independent shops, and it is the cost most retailers feel least equipped to negotiate.

A marketing group that does this work for you is worth its fee on this conversation alone. Lease negotiation is not adversarial, it is a clear-headed conversation about market rents, tenant value and trading conditions. A good group will know what comparable shops in comparable centres are paying. A great group will sit at the table with you.

This conversation should happen well before the renewal date. Six to twelve months out is reasonable.

5. Succession and exit

The hardest conversation, and the most important one.

Most independent retailers will at some point sell their business or hand it on. The price they receive is a function of the years of work that come before the sale. A marketing group that is genuinely on your side will help you build a business that is worth more, not just a business that turns a daily profit.

The questions are practical: what is the business worth today, what would a buyer be looking for, what changes in the next two to three years would lift the sale value, and who in the family or the team might be part of the picture? These are not conversations to leave to the year before exit. They are quarterly conversations across the last decade of ownership.

The quiet sixth conversation

There is one more, and it is the one most groups skip altogether.

Are you enjoying the business?

Enjoyable businesses make better decisions. Tired owners make bad ones. A marketing group that cares about your wellbeing as well as your numbers will notice when you are running on fumes, and will say so. It will help you find the small adjustments that bring the enjoyment back, the right rostering, the right time off, the right reset on a category that is wearing you down.

This is not soft. It is the difference between a business that lasts another decade and one that does not.

Where newsXpress fits

These six conversations are the work of newsXpress with our members. We are not a franchise and we are not a directory of suppliers. We sit down with our members, look at their numbers, and have the conversations the rest of the industry skips.

Whether you have us at the table for one quarter or for fifteen years, the work is the same: helping your business be worth more, and helping you enjoy it more.

We had been newsagents for 28 years and were facing financial hardship and basically had lost our mojo. That was until we were introduced to Mark Fletcher and the newsXpress team. We cannot recommend this group highly enough; they have been our saviours.

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Wayne and Sharene Davies, newsXpress Leven, TAS

What this means for your shop

If your current marketing group is not having these conversations with you, the question is not whether you should change groups. The question is what those skipped conversations have already cost you.

If you would like to talk through any of the five, or the quiet sixth, we are happy to listen.

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Mark Fletcher:  0418 321 338 mark@newsxpress.com.au Michael Elvey: 0400 331 055 michael@newsxpress.com.au www.newsxpress.com.au

Helping small retail businesses thrive is at the heart of what we do. One of the most effective ways we support our members is through the newsXpress Seasonal Edge program. This initiative is designed to give local shops a competitive advantage during key times of the year.

The program focuses on major retail seasons. These include Mother’s Day, Father’s Day, Valentine’s Day, and Christmas. For each event, newsXpress provides participating stores with a premium prize pack to give away to a local shopper. Check out this new video from us: https://youtu.be/Ll3rrtT6WSs

What is inside a prize pack?

Each pack is curated with care. We select high-quality items from our preferred suppliers. For example, our recent Mother’s Day pack featured a beautiful leather bag, premium journals, and heartwarming note cards. It also included unique products like organic tea and finger lime dark chocolate from Kakadu Organics, a 100% First Nations-owned business.

The retail value of these packs typically ranges between $350 and $500. This is a significant prize that generates genuine excitement in the local community.

How it works for your store

The best part for our members is the cost. Participating stores pay nothing for the prize pack. Suppliers do not pay for it either. The program is funded entirely by newsXpress.

We make it easy to run the promotion. Each pack includes “strut cards” for display. These are simple to set up and sit right on your counter where customers can see them. We also provide guidelines and entry forms. Stores have the flexibility to run the competition in a way that suits their specific customers.

Real results for local retailers

This program is not just about giving away gifts. It is a proven strategy to drive sales. Stores engaging with Seasonal Edge often see a 15% to 20% increase in greeting card sales.

When the winner is drawn, it creates a wonderful social media opportunity. Sharing a photo of a smiling local winner shows your community that your shop is different. It proves you offer a level of engagement that larger retailers simply cannot match.

Seasonal Edge is exclusive to newsXpress. If you want to grow your business and engage your community, we would love to help. For more information, please reach out to us at help@newsxpress.com.au.

Join us to take a peak under the hood at some of our thinking here at newsXpress.

Headlines often focus on the challenges facing traditional high streets. However, at newsXpress, we see a different story unfolding. We are genuinely optimistic about the future of local retail in Australia.

The world is certainly changing, and consumer habits are shifting rapidly. But these changes are creating new opportunities for retailers who are ready to adapt.

The Power of Connection

Modern shoppers are looking for more than just a transaction. People are craving genuine connection and unique local experiences. They want the convenience of a nearby shop paired with the feeling of being part of a community.

Your “localness” is not just a location. It is a superpower. Large, faceless corporations cannot replicate the personal touch of a well-run local business. You are the cornerstone of your community, and that role is more valuable now than ever.

Adaptability is Key

Success in retail, small business retail, requires a proactive mindset.

We focus on innovation and growth rather than looking behind at old models. The newsagents who thrive today are those willing to decouple from declining legacy products.

By shifting focus toward high-margin, unique inventory, you can transform your shop into a destination. Whether it is the latest trend in collectibles or specialized gifts, being first to market is vital.

The Value of Good Management

A vibrant shop does not happen by accident. It requires a desire to run a business that is both successful and enjoyable. Well-managed shops use data to make evidence-based decisions rather than relying on guesswork.

Managing your overheads and improving your stock turn are essential habits. When a shop is well-managed, it becomes a more valuable asset for the owner and a better experience for the customer.

A Future Built Together

The retail landscape will continue to evolve. Economic shifts and new technologies will bring fresh challenges. However, the need for a vibrant, community-focused local shop remains constant.

We are excited to help retailers navigate this new chapter. By embracing change and staying engaged with your customers, your business can grow, profit, and thrive. The future of local retail is in your hands, and it looks incredibly promising.

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newsXpress supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

Success in retail requires staying ahead of consumer behavior. In the fast-moving Australian market, being “first” is often the difference between a high-margin season and a clearance shelf. We use business data and global trends to identify growth areas before they become mainstream.

At newsXpress, we don’t just guess what the next hit will be. We use our exclusive programs to curate opportunities that move our members away from declining categories. We look for products that offer high gross profit and unique appeal.

The Proof: The Fidget Phenomenon

A key example of our strategy in action is the rise of sensory and fidget products. We identified this trend early, long before it saturated the discount shops. We saw the shift from therapeutic tools to a global “must-have” for all ages.

We helped our members establish themselves as the local destination for these items. This allowed them to maximize the opportunity while others were still catching up. By providing exclusive suppliers and marketing, our members owned the local narrative.

we have done the same with the sensory surge in 2026, but we were onto this a year ago.

The Horizon: What’s Next?

Identifying the “next” wave is what keeps your shop vibrant. Currently, we are tracking several major shifts in consumer behaviour for 2026.

We won’t get into them here as doing so would give away there newsXp[ress advantage.

Speed to Market

The secret is not just getting in; it is knowing when to move on. We help you get into trends early and exit them at the right time. This “first in, first out” philosophy ensures you capture the peak profit without getting stuck with stagnant stock.

Our head office team does the heavy lifting of researching suppliers and global cycles. We secure the first-to-market access so you can focus on serving your community.

The retail landscape of belongs to the proactive. By leveraging newsXpress data, you can stop reacting to the market and start leading it.

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newsXpress supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

Understanding the distinction between a marketing group and a franchise is vital for your business strategy.

newsXpress operates as a privately owned corporate marketing group. Unlike a traditional franchise, we do not dictate how you must run your shop.

We’re unique.

The newsXpress model is built on the belief that one size does not fit all in local retail. We are a corporate marketing group, not a franchise. This distinction is critical for retailers who value their independence. In a traditional franchise, you are often bound by strict rules and mandatory procedures. At newsXpress, nothing is mandatory. You retain the freedom to run your shop in a way that best suits your specific community.

Bespoke Strategy for Unique Businesses

Every retail business has different needs and different resources. Because of this, we provide services that are personal and bespoke. We recognise that your shop is unique, and your strategy should reflect that. Our engagement is tailored to your specific situation rather than a rigid corporate script. We do not force ourselves on you or demand specific actions. Instead, we offer evidence-based suggestions that you can choose to implement at your own pace.

Professional Accessibility and Support

Communication within our group is direct and personal. Any newsXpress member can contact any head office team member directly by mobile or email. We are not a distant corporate entity; we are an engaged team of professionals who have run our own physical and online shops. You can use us as a sounding board whenever you need an honest, professional opinion on your business. This accessibility ensures you have support without the “big brother” oversight common in other models.

Financial Control and Transparency

The marketing group model also offers clear financial advantages. We do not charge fees based on your turnover. Your success belongs to you. Our focus is entirely on helping your business become more valuable and more profitable. Whether your shop is a large city location or a small country outlet, you receive the same level of professional support for a flat fee. This approach allows you to keep more of your revenue to invest back into your own growth.

A Partnership Built on Engagement

Successful retail flows from energy and active collaboration. We view our relationship with members as a true partnership. You get to choose which tools from our “table” will benefit your business most. We are here to help you stay ahead of the curve with fresh ideas and data-driven insights. Ultimately, the control of your business remains firmly in your hands.

In the Australian retail landscape, it is easy to assume all newsagency groups are the same.

They’re not.

newsXpress stands apart through its structure and its philosophy.

We are not a franchise. We are a cooperative marketing group where nothing is mandatory and every service is bespoke.

A Partnership, Not a Dictatorship

Every retail business we work with has different needs and different resources. Because of this, we do not believe in a “one size fits all” approach. At newsXpress, everything is on the table.

We do not force our members to do anything or demand specific actions from them. Instead, we listen carefully to what your business needs. Some members speak with us daily, while others check in every few months. We adapt to your preferred level of engagement.

Unmatched Accessibility

We pride ourselves on being accessible from the top down. Any newsXpress member can contact any head office team member directly by mobile or email at any time. We are not distant from our people; we are absolutely engaged in your success.

Exclusive Supplier Relationships

Our members benefit from a network of over 130 preferred suppliers. Many of these relationships are exclusive to newsXpress. In fact, many of our partners will not supply to traditional newsagents outside of our group. This gives our members a significant competitive edge on the shop floor.

Strategic Future-Proofing

The traditional “newsagency channel” faces significant challenges in the current media environment. We have a clear strategy to help our members decouple from this old model. We focus on how your business can be profitable and viable outside of traditional newsagency products.

We leverage data and overseas trends to get our members into growth categories early. For example, we saw the rise of fidget and sensory products long ago and helped our members establish themselves in that space before the peak. We help you get into the right trends and, just as importantly, we help you get out of them at the right time.

Comprehensive Business Support

Running a retail business involves more than just selling products. We provide expert assistance in several critical areas, including:

• Landlord Negotiations: Helping you navigate retail tenancy issues.
• Labour Resources: Providing up-to-date information on labour rates.
• Insurance: Assisting with coverage needs for your business.
• Strategic Advice: Offering tactics that go beyond what is traditional for this industry.

At newsXpress, we are optimistic about the future of retail. We are a unique entity, distinct from groups like Nextra, The Lucky Charm, or Newspower.

We are here to help newsagents grow, evolve, and thrive in 2026 and beyond.

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newsXpress supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

The first few months of 2026 have moved quickly. For newsagents, the retail landscape is shifting beneath our feet. To stay ahead, we must be proactive.

Waiting for “normal” to return is not a strategy. Here are five things every newsagent should consider urgent for their business today.

1. Prepare for the Surcharge Ban

The Reserve Bank of Australia (RBA) has set a deadline. From 1 October 2026, card surcharging will be banned. This might feel like a while away, but the financial impact starts now.

You need to review your margins today. Determine if you will absorb these costs or build them into your shelf prices. Waiting until September will be too late to adjust your strategy without hurting your bottom line.

2. Shift from “Agent” to “Retailer”

The traditional newsagency model is under pressure. Relying on low-margin commissions from third-party suppliers is no longer enough. The most successful newsXpress members are those who think like gift and specialty retailers.

Audit your shop floor. Look for “dead zones” occupied by slow-moving legacy products. Replace them with high-margin, unique giftware or niche artisan lines. You need to own your inventory and your profit.

3. Secure Your Digital Front Door

Cyber attacks on small businesses are rising. Your POS software is your most important tool. If you are running an older version, your business is at risk.

Treat software updates as a priority, not an annoyance. These updates often contain critical security patches that protect your customer data and your bank account. Ensure your digital defences are as strong as your physical ones.

4. Stop the Profit Leaks

In a high-inflation environment, every dollar counts. Profit leakage often happens silently. Two major culprits are dead stock and employee theft.

Be ruthless with stock that hasn’t moved in 90 days. Mark it down and move it out. Simultaneously, review your internal security procedures. Even small losses at the register can add up to thousands of dollars over a year.

5. Maximise Your Staff Efficiency

Labour is likely your biggest expense. Every hour on your roster must deliver value. This doesn’t mean working your team harder, but working them smarter.

Use modern tools, including AI, to handle repetitive tasks like social media drafting or basic reporting. This frees up your best people to be on the floor. Their primary job is to engage with customers and drive impulse sales at the counter.

The newsagents who thrive in 2026 will be those who take action today. Don’t let these priorities sit on your to-do list. Start with one and build your momentum.

Need help navigating these changes? Reach out to the newsXpress team for strategic advice tailored to your specific location.

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newsXpress supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

In the competitive landscape of Australian retail, staying ahead of consumer trends is not just an advantage; it is a necessity for survival.

The newsXpress Seasonal Edge program is a sophisticated, data-driven strategy designed to move newsagencies away from a reliance on declining categories and toward high-growth, high-margin opportunities.

By leveraging collective buying power and deep retail insights, Seasonal Edge provides members with a curated pathway to retail transformation.

Why Seasonal Edge Matters

For many traditional newsagents, the “agent” mindset—relying on low-margin commissions from third-party suppliers—is a barrier to true profitability. Seasonal Edge matters because it shifts the focus back to being a retailer who controls their own prices, marketing, and future.

In an era where big-box retailers and online giants dominate the market, a newsagency must stand for something unique. Seasonal Edge allows you to disrupt shopper expectations by introducing product categories they might not expect to find in a newsagency, such as high-end gifts, seasonal décor, or niche collectables. This variety ensures your business remains a destination rather than just a convenience stop.

How Seasonal Edge Works

The program operates on the principle of speed to market and curated excellence. Instead of a newsagent having to spend hundreds of hours researching suppliers and attending every trade show, newsXpress does the heavy lifting. We identify emerging trends and secure exclusive or first-to-market access for our members.

• Curated Selection: We choose items based on their broad appeal and unique selling propositions, ensuring they are outside the “usual” for the channel.
• Marketing Support: Members receive professional collateral to tell a story through their window displays and social media, which is essential for turning browsers into shoppers.
• Flexible Ranging: The program encourages a “small-steps” approach, allowing you to trial new categories with manageable investment levels to see what resonates with your specific local demographic.

The Financial Benefits

The primary financial goal of Seasonal Edge is to improve your every day payday. By introducing products with higher gross profit margins than traditional newsagency lines, you can achieve better financial results even with lower transaction volumes.

• Improved Margin: Seasonal Edge products are selected for their ability to carry a higher margin, often because they benefit from the specialist knowledge you and your staff provide.
• Better Stock Turn: By focusing on sought-after, seasonal items, you can increase your stock turn and free up cash flow that would otherwise be tied up in “dead stock”.
• Compounded Revenue: Bringing in new shoppers for a seasonal gift often leads to impulse purchases in other departments, increasing the average sale value and items per sale.

Differentiating Your Business

In retail, you must differentiate or die. Differentiation through Seasonal Edge is achieved by providing an authentic, personal experience that big-box competitors cannot replicate.

When you use the Seasonal Edge program to create “theatre” in your store—through stunning window displays and unique product stories—you give locals a reason to shop with you instead of going online. It allows you to be the leader of your local retail narrative, demonstrating that your business is a vibrant, evolving part of the community. By staying relevant and constantly changing your offer, you ensure that your business remains a valuable asset for today and a highly sought-after one when you eventually decide to sell.

Find out more: help@newsxpress.com.au

Being an independent business owner offers a level of freedom and community connection that is rare in the modern corporate world. However, this independence can sometimes lead to a sense of isolation, especially when facing complex challenges like lease negotiations, rising costs, or shifting consumer habits. At newsXpress, we believe that the most successful newsagencies are those where the owner is actively engaged but supported by a community of professionals who share a common goal.

Investing in a marketing group is a significant decision for any independent newsagent. It is important to understand exactly how your monthly contribution is utilised to drive growth and improve the value of your business. At newsXpress, our membership fee is structured at 295 dollars per month for the first store, with no additional monthly fees for up to two further stores under the same ownership. This flat-fee model ensures that as your turnover grows, you are not penalised with escalating costs.

The core of the membership value lies in the extensive suite of professional resources and exclusive programs designed to move your business forward. A primary inclusion is the Seasonal Edge program, which provides members with free prize packs valued at 350 dollars or more for major retail events like Christmas and Mother’s Day. This program is supplemented by professionally designed in-store and digital marketing collateral, ensuring your shop looks contemporary and engaging without requiring you to hire external designers.

Beyond marketing, the fee grants you access to a team of retail professionals who provide evidence-based business management advice. This support covers critical operational areas such as lease negotiations, where we help you secure better terms at no extra charge. We also provide shop fit and layout advice, which has helped many members save thousands of dollars during renovations. For those looking to modernise their operations, the membership includes assistance in establishing and maximizing an online retail presence specific to your business.

Supply chain advantages form another major pillar of the membership. You gain access to over 130 preferred suppliers, many of whom offer exclusive products and first-to-market opportunities. To help you manage these relationships, we provide a central billing program that can unlock delayed billing terms, improving your cash flow. We also actively represent you in resolving any supplier issues that may arise.

Finally, the fee covers the essential infrastructure that supports a modern retail network. This includes access to a private knowledge base containing over 150 business management articles, participation in live and recorded member meetings, and entry into our private community forums. We also provide tools to reduce overheads, such as market-leading low EFTPOS rates. By pooling resources, we ensure that every newsXpress member has the tools, data, and support necessary to thrive in an evolving marketplace.

The traditional Aussie newsagency model is undergoing a significant transformation. Relying solely on legacy categories like newspapers, lotteries, and parcel collection is often no longer enough to ensure long-term sustainability.

To thrive in today’s market, newsagents must look toward strategic product diversification that focuses on higher margins and faster stock turn.

newsXpress supports this transition by providing access to over 130 preferred suppliers, many of whom offer exclusive products not available to other newsagents.

One of the most successful examples of diversification within the group is the coin and collectables category.

newsXpress is the only marketing group in Australia operating in this lucrative space, partnering exclusively with institutions like the Royal Australian Mint, The Perth Mint, and the New Zealand Mint. This relationship is worth millions of dollars annually to members. We have seen retailers go from selling no coins to generating 50,000 dollars in annual revenue from this category alone.

Strategic diversification is about identifying products that attract new demographics and encourage higher spending per visit.

Mint products, for instance, have proven successful in attracting traditional shoppers, such as those visiting for newspapers or lotteries, while also drawing in a dedicated community of collectors. This cross-pollination of customer types is essential for growing the overall value of the business.

We have plenty more examples beyond mint coins.

The process of diversification also involves decluttering and rationalising existing inventory. By assessing business data and identifying low-hanging fruit, retailers can move away from slow-moving lines and reinvest that capital into trending products that deliver a better return on investment. This methodical approach to stock management ensures that every square metre of floor space is contributing to the bottom line.

Furthermore, newsXpress helps members navigate these changes by providing evidence-based advice and shop floor tactical training. Whether it is securing first-to-market opportunities or managing a craze while it is still fresh, we work to ensure our members are ahead of the curve. By embracing a diverse product mix, newsagents can transform their shops into vibrant retail destinations that are more profitable to own and more enjoyable to run every day.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.co

Being an independent business owner offers a sense of freedom and autonomy that is highly rewarding. It’s why plenty buy their first newsagency. However, the challenges of modern retail can sometimes lead to a feeling of isolation. This is why newsXpress operates as a marketing group rather than a restrictive franchise.

The most successful newsagencies are those where the owner is actively engaged, supported by a community of peers and professionals who share a common goal.

The newsXpress difference lies in our personal and collaborative approach.

We do not mandate branding, uniforms, or specific signage; instead, we offer tools and advice that members can choose to implement based on their local needs.

This respect for independence allows retailers to maintain their local identity while gaining the backing of a national network. It is a partnership where we provide the resources, but the owner remains the final decision-maker.

A vital part of this support is the sense of community built over more than two decades. Through private member forums, regular online meetings, and national conferences, retailers can connect with each other to share insights and decompress.

Having a trusted group of friends to have a laugh with or a mentor to act as a sounding board can significantly improve a retailer’s resilience. As many members have noted, the friendships formed within the group often go beyond purely business relationships.

This community also provides practical support during difficult times. We have frequently invested time and travel to work directly on the shop floor with members who are facing financial hardship or struggling to find their mojo. Whether it is helping to reset a shop layout, providing mental health support, or assisting in lease negotiations, we are committed to helping our members find their way back to a successful and enjoyable business.

Success in retail is more satisfying when it is achieved methodically and shared with others. By fostering an environment of innovation and collaboration, newsXpress helps ensure that local newsagents remain a vital part of the Australian retail landscape. We seek members who are excited by success and who want to contribute to the collective wisdom of the group. Together, we can make every newsagency business worth more and more enjoyable to own.

The local newsagency has long been a cornerstone of the community. To maintain this position, retailers must find ways to offer unique experiences that national chains cannot match. One of the most effective tools we provide to help achieve this is the Seasonal Edge program. This initiative is designed to drive foot traffic and build genuine goodwill within your local precinct.

Unlike national competitions where the chances of winning are statistically slim, the Seasonal Edge program ensures that every participating newsXpress store has its own local winner. We provide high-value prize packs for major retail seasons, including Valentine’s Day, Mother’s Day, Father’s Day, and Christmas. Because customers know a member of their own community will win, it creates a level of engagement and excitement that a national draw simply cannot replicate.

The program is funded entirely by newsXpress, meaning members receive the prizes and professional in-store marketing collateral at no additional cost. This removes the financial and creative burden of developing complex seasonal campaigns. The results are measurable, with many members reporting significant revenue increases in high-margin categories like greeting cards during these promotional periods.

Beyond the immediate sales spike, Seasonal Edge serves as a powerful tool for customer acquisition. The local prize draw often attracts new faces into the shop who might not have entered otherwise. Once they are through the door, the professional signage and engaging atmosphere encourage them to browse and discover your broader range. It is a methodical way to build shopper stickiness and ensure your business remains the destination of choice for your local area.

No other newsagency group in Australia offers anything like seasonal Edge. It’s fresh. Unique, Successful. Free to newsXpress members.

Suppliers love it.

newsXpress members love it.

Local customers love it.

The seasonal Edge program is a terrific success and playing a role in helping local Aussie newsagencies thrive.

If you own a newsagency business and want to enjoy your business more and benefit from greater success, consider this as it’s a proven winner.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.co

Modern retail success depends on more than just intuition. In the current Aussie newsagency environment, the ability to interpret business data is a critical skill that separates thriving shops from those that are struggling.

At newsXpress, we believe that understanding the truth of your situation begins with a deep dive into your own sales figures and performance metrics.

Effective data analysis allows you to identify what we call the low-hanging fruit. These are the immediate opportunities for improvement that might otherwise go unnoticed. For example, by running a dead stock report, you can identify items that have not moved in six months or more. Clearing this inventory through targeted discounting frees up both valuable floor space and cash flow that can be reinvested into higher-margin categories.

newsXpress helps Aussie newsagents thrive.

We assist our members in looking at their businesses from multiple angles. This includes assessing the gross profit percentage contribution of different departments compared to the floor space they occupy. It also involves calculating revenue per rostered hour to ensure your labour costs are sustainable. When you have a clear picture of these metrics, you can make informed choices about where to expand and where to rationalise.

A whole-of-business approach to data also helps in reducing common retail mistakes. Instead of buying inventory based on supplier pressure or habit, you can make decisions supported by evidence. This shift in mindset leads to better stock turn and a higher return on investment. By moving away from a traditional model and using data to guide your path, you can ensure your business remains valuable and relevant in a changing market.

newsXpress is a marketing group serving around 200 Aussie newsagents.

We’re unique, not like any other group.

We’re not a franchise.

What you do in your business is up to you.

Our suggestions, curated for you based on your situation, are offered for you top consider.

There is no pressure.

We love helping local retailers thrive. Most of our members are in region al / rural Australia.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.co

A recent ABC Gippsland report on the closure of the Sale Authorised Newsagency highlights a significant disconnect between media narratives and the actual state of our channel. While the report focuses on the “end of an era,” it fails to capture the vitality of the many newsagencies currently experiencing double-digit growth.

The story in Sale is essentially one of retirement. Terry Stewart, after 38 years of dedicated service and 2:30 am starts, has chosen to close his doors. However, the ABC’s editorial framing suggests this is an inevitable symptom of an industry in decline. This type of reporting ignores the success stories of newsagents who have actively transformed their businesses to meet modern consumer needs.

There is a telling detail in the ABC article: Terry noted that his product mix had not changed much over the decades. In the context of a successful, modern newsagency, this is an outlier. For many thriving newsXpress members, approximately 80% of what they sell today is different from what was on their shelves a decade ago.

Success in this industry is no longer found in simply being an “agent” for legacy products like newspapers and magazines. It is found in becoming a retail destination. Stores that are growing are those that have pivoted into high-margin giftware, collectible trading cards, plush toys, and boutique stationery. These businesses are seeing substantial increases in average basket value, often offsetting the decline in traditional categories.

When the national broadcaster chooses to cover a retirement-led closure while ignoring the innovation happening in the rest of the channel, they provide a skewed perspective. They miss the newsagents who are breaking sales records by embracing data-driven stock management and diverse product ranges.

The newsagency channel is not a monolith of decline. It is a tale of two different paths: one of tradition and one of transformation. While we respect the legacy of long-serving newsagents like Terry, it is essential to recognise that the industry’s future is being written by those who view their four walls as a flexible retail space rather than a fixed “news” agency.

We encourage newsagents to look beyond the headlines. The data shows that for those willing to change their product mix and engage with new shopper demographics, the opportunities for growth have never been better.

newsXpress helps newsagents thrive.

Choosing a marketing group is a significant decision for any independent newsagent. In a competitive landscape, the right partnership can determine the long-term viability of a business. At newsXpress, we focus on providing tangible value, transparent communication, and a level of support that respects the independence of our members.

Exclusive Supplier Partnerships

One of the primary advantages of newsXpress membership is access to exclusive supplier relationships. We have established a unique partnership with the Royal Australian Mint, a government agency that deals with us exclusively within the newsagency channel. This collaboration delivers exceptional value to our members, providing access to products that are not available through other marketing groups.

Furthermore, we work closely with various suppliers to develop products specifically for the newsXpress network. These exclusive lines help our members differentiate their offerings and attract a broader customer base.

The Power of Local Engagement

Our seasonal marketing program, Seasonal Edge, is designed to drive traffic and increase sales during key periods like Christmas, Valentine’s Day, Mother’s Day, and Father’s Day. While the program focuses on these major events, its broader goal is to promote the sale of greeting cards throughout the year.

A distinctive feature of Seasonal Edge is its local focus. Unlike national competitions where the chances of winning are slim, every participating newsXpress store has a local winner. This approach fosters a stronger connection between the business and its community, as customers know their patronage directly supports a local prize. In 2025, newsXpress invested over $1,500 per store in cash prizes and promotional materials to ensure the success of this program.

Transparent and Honest Business Advice

We believe that professional success is built on a foundation of honesty. At newsXpress, we provide our members with candid feedback based on benchmark rankings and performance data. We do not believe in offering empty praise; instead, we offer the same advice we would apply to our own businesses.

As active participants in the retail sector, we own and operate our own newsagencies and e-commerce platforms. We share the lessons learned from our successes and our mistakes, ensuring our members benefit from real-world experience.

Investing in Member Growth

NewsXpress is committed to the continuous improvement of its members’ businesses. We reinvest our profits back into the group to fund initiatives like Seasonal Edge and our Deep Dive program. The Deep Dive program takes small groups of members to off-site locations, such as Bali or New Zealand, for intensive three-day strategy sessions. These sessions allow retailers to step away from daily operations and focus on creating actionable plans for growth.

Whether you require assistance with lease negotiations, supplier issues, shop layout, or human resources, newsXpress is here to help. Our goal is to ensure your business thrives in 2026 and beyond.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

Running an independent newsagency is a complex endeavour, yet the right partnership can transform daily challenges into sustainable growth. At newsXpress, we focus on helping business owners find new customers, increase shopper spend per visit, and ultimately, find more enjoyment in their work. We are 100% focussed on the success of our member businesses through active collaboration and evidence-based advice.

A Different Kind of Retail Group

newsXpress is not a traditional franchise; it is a privately owned marketing group established in 2001. We do not enforce mandatory pitches or charge fees based on your turnover. Instead, we charge a flat monthly membership fee of $295.00 for your first store, with up to two additional stores included at no extra cost.

Our small head office team brings decades of diverse retail experience. This team includes:

• Mark Fletcher (Managing Director): A newsagency owner since 1996.
• Laura Sharp: retail management experience and marketing experience.
• Anthony Suta: 18 years of expertise in physical and online retail strategy.
• Jennifer Searle: Over 30 years of experience as a supplier manager and retail mentor.
• Michael Elvey: 28 years specialising in tech, data analysis, and shop floor management.
• Chris Farrell: 15 years of experience across independent and national corporate retail.

The Seasonal Edge Advantage

One of our most significant member benefits is the Seasonal Edge program, which is exclusive to newsXpress and provided at no cost to members. In 2025, we allocated more than $1,500 per member to fund prizes and marketing collateral.

This program provides each shop with a high-value prize pack (worth $350 or more) to give away during major seasons like Valentine’s Day, Mother’s Day, Father’s Day, and Christmas. The program is designed to drive local engagement and has resulted in proven revenue bumps, including reported 20% increases in high-margin greeting card sales for some stores.

Evidence-Based Business Growth

We help you make informed decisions by assessing your business data to identify “low-hanging fruit” and opportunities for improvement. Our whole-of-business approach focuses on critical touchpoints:

• Profitability: We help you buy better through 130+ preferred suppliers and central billing programs that unlock delayed payment terms.
• Efficiency: We provide tactical training to improve stock turn, shrinkage, and return on investment for labour and floor space.
• Differentiation: We help you cast your business differently to improve “shopper stickiness” and attract new traffic.
• Exclusivity: Many of our preferred suppliers provide exclusive products or first-to-market opportunities that are not available to other newsagents.

Transparency and Community

We believe in full transparency and share our financial performance data with members at national conferences and in one-on-one sessions. Funds are consistently reinvested into the business to support members through difficult times, fund overseas trade show visits to stay ahead of trends, and provide market-leading lower EFTPOS fees.

Ultimately, newsXpress is a community where you can find business mentors and peers to help navigate the complexities of retail. Success brings happiness, and our goal is to help you achieve both.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

Finding distinct ways to drive new customer traffic is a constant goal for independent retailers, like Aussie newsagents. At newsXpress, one of our most successful initiatives over the past six years has been our exclusive relationship with major mints, providing members with a unique edge in the gift and collectables market.

A Direct Pipeline to High-Demand Collectables

newsXpress holds a preferred supplier relationship with the Royal Australian Mint. This contract ensures that all our members have direct access to new coin releases as they are launched. Furthermore, we collaborate on exclusive products specifically created for the newsXpress network.

Our reach extends beyond Australian borders to include:

• The Perth Mint: Access to a wide array of precious metal coins.
• The New Zealand Mint (Agoro): Bringing international collectables to local counters.

These programs are designed to serve the needs of the mints as they reach regional and rural Australia, while simultaneously helping our members build more vibrant businesses.

Proven Success and Foot Traffic

The impact of these programs on store traffic is significant. On release days, it is common to see lines of customers at the front of newsXpress stores, eager to secure the latest items. These shoppers often include coin collectors and pop-culture enthusiasts who may not typically frequent a traditional newsagency.

Recent highlights of our coin programs include:

• The Australian Women’s Weekly Birthday Cake Book Program: A highly successful release from last year.
• Exclusive Releases: We have developed four coins exclusive to newsXpress to date, every one of which has completely sold out.
• Diverse Price Points: Our range caters to all budgets, from $17.50 coin-in-card products to premium $25,000 coin sets.
• Beyond the Sale: Building a Thriving Business

The benefit of the coin program extends beyond the initial transaction. These collectors are “efficient” customers who often purchase other items while in-store, increasing the overall basket value. With current gold and silver prices remaining strong, the appeal of these products continues to grow.

As a marketing group, we provide the process and the support to make these releases run smoothly. We are not a franchise with restrictive rules, but we do offer proven systems that help our members attract a diverse demographic and run a more successful retail operation.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.

Personalised support for a changing retail landscape

The modern newsagency is a complex business, and at newsXpress, we recognise that no two stores are identical. Every location faces unique demographic challenges, and every business owner has a different set of goals for their future. Because of this, our approach to membership is not a one-size-fits-all model. Instead, we focus on providing a service that is tailored to the specific situation and aspirations of each individual member.

While every newsXpress member enjoys access to our comprehensive suite of tools, including preferred supplier relationships, network-wide connected websites, seasonal marketing collateral, and digital assets, the true value of the group often lies in our personalised, evidence-based business support.

Evidence-based advice for real results

We believe that the best business decisions are made when they are backed by data. Our team works with members to assess their business data, allowing us to offer advice based on facts rather than assumptions. Quite often, this process reveals what we call “low-hanging fruit”—immediate opportunities for improvement or growth that may have been overlooked during the busy day-to-day operations of the shop.

Our approach looks at the whole of the business. We take into account your specific location, your current product mix, and your available financial and people resources. Most importantly, we listen to what you want and need from your business. Whether you are looking to prepare for a future sale, increase your take-home income, or simply streamline your operations to find a better work-life balance, our engagement is guided by your objectives.

Professional support on your terms

We respect the independence of our members. Some newsXpress store owners prefer to manage their operations autonomously, using our tools as a background resource. Others appreciate a more hands-on, engaged approach from our head office team. The level of collaboration is entirely under your control. Within the newsXpress community, nothing is mandatory or forced upon you; we are here to provide the level of support you find most helpful for your specific journey.

Strengthening the everyday retail foundations

When it comes to the practicalities of in-store retail, we focus on several core pillars that directly impact your profitability and sustainability:

• Buying power: We assist you in securing better buy prices, ensuring your margins remain healthy in a competitive market.
• Stock turn: Our team helps you identify ways to move products faster, reducing the amount of capital tied up in slow-moving inventory.
• Shrinkage: We provide strategies to help reduce the costs associated with theft and administrative errors.
• Differentiation: In a crowded retail environment, we help you position your business differently to improve “shopper stickiness” and customer loyalty.
• New traffic: We assist with marketing and range strategies designed to attract people who are not currently shopping with you.
• Overhead management: We work with you to identify and tame the rising costs of doing business.

At newsXpress, we are more than just a marketing group. We are a partner in your business, actively engaged in helping you make things happen. By combining our national resources with a deeply personal understanding of your specific needs, we help ensure your newsagency remains a vibrant and profitable part of your local community.

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newsXpress is a marketing group that supports small local independent retailers to thrive. Find out more at help@newsxpress.com.au.