How does the newsXpress newsagency marketing group help newsagents?

newsXpress is an Australian owned marketing group that serves Australian newsagents.

newsXpress is not a franchise or anything like a franchise, it does not fall under the franchise code of conduct.

newsXpress is a marketing group created to help local independent retail newsagents run more enjoyable and profitable businesses. For a modest monthly fee, newsXpress helps newsagents in many different ways.

Here is how newsXpress helps Australian newsagents:

  1. It leverages the common ownership of Tower Systems (the most widely used software in the newsagency channel) and newsXpress for evidence based guidance to more profitable business decisions. Through this, it also offers half price websites.
  2. It offers innovative pricing for EFTPOS, lower cost than least cost routing.
  3. newsXpress offers bias-free data-based card performance analysis that typically results in an increase in card sales of 15% or more.
  4. Member businesses benefit from an exclusive $1,000+ a year per store in-store marketing campaign – provided at no cost to the members.
  5. newsXpress runs a national in person conference with free accommodation for 2 nights and all meals covered.
  6. newsXpress helps newsagents with practical business advice, in-store support, awesome supplier deals and plenty of new traffic generating exclusive products.
  7. newsXpress directly owns and runs shops as testing grounds for innovation, sharing results with members.
  8. newsXpress direct imports good margin products.
  9. newsXpress is the only group to have authorised account access to four different Mints for access to new coin releases.
  10. newsXpress has suppliers who otherwise will not supply newsagents.
  11. newsXpress provides in-store visits from a business development manager.
  12. newsXpress provides visual merchandising materials including posters and on-location call-outs for all major seasons.
  13. newsXpress have access to a member only portal with a fully populated knowledge base and extensive business development resources.
  14. newsXpress members have access to a digital collateral library and cloud based resources for easy store level customisation.
  15. newsXpress members have access to a full video library of social media collateral and easy access to store level customisation.
  16. newsXpress offers signage and graphic design services at no cost.
  17. Rather than access to an Are Media account manager we provide a whole of magazine category problem resolution service. For free.
  18. Rather than a free postage for Christmas cards offer we provide free exclusive high-quality cards for Christmas for captions not covered by card companies.
  19. Each member has access to a dedicated and retail experienced business development manager.
  20. newsXpress helps with Google Business, Bing, and various maps profile setup and maintenance.

What newsXpress does for each member depends on their situation and what they want from from their engagement with newsXpress. Every business is different. Every business owner has different needs.

While all newsXpress members have access to our preferred suppliers, network wide connected websites, seasonal collateral, digital assets and networking opportunities, it is in our personal, business-specific, help where value can be found for plenty of newsXpress members.

We assess your business data as we prefer to offer advice based on evidence. Often when we do this we discover opportunities missed, low hanging fruit to be picked.

The approach is whole of business, considering location, product mix, financial resources, people resources and what you want and need from the business.

While we have members who prefer to do this work for themselves, we have others who appreciate a more engaged approach.

How much or little newsXpress members and our head office team members work together is entirely under control of each newsXpress member.

Nothing is required or mandatory.

When it comes to in-store retail though, we help you with the everyday:

  • Buy price. We help you buy better.
  • Stock turn. We help you sell products sooner.
  • We help you reduce the cost of theft.
  • We help you cast your business differently, to help improve shopper stickiness.
  • New traffic. We help you attract people not shopping with you today.
  • We help you tame them.

We help you make things happen by being actively engaged.

So what does newsXpress do for newsagents? It does all of this and much more, and it’s been doing it since 2001.

newsXpress members are loving in-store business advice and assistance visits

Here’s what one newsXpress member said yesterday:

It was great to have you visit. Your visit just highlighted how beneficial it is to actually have somebody on the floor with you to discuss our thoughts/ plans and to receive your/their feedback and suggestions. Your visit has lit a flame and inspired us to do the card review and ultimately the removal of the magazine stand which is something that we had talked about previously but done nothing about.

newsXpress helps newsagents have a wonderful 2024 and beyond

At the start of 2024 we set this year’s theme as MAKING THINGS HAPPEN.

It was a commitment to action, growth, success and enjoyment for newsXpress members.

Mid way through this year we are seeing terrific results.

We have helped members attract new shoppers with several exclusive new product ranges.

We have newsXpress members recording double-digit card sales growth because of our exclusive store specific card performance data project.

We have helped stores recalibrate their commitment to magazines to make this low margin category work, freeing high value space for better margin product.

Our retail insights trip to Berlin and London was a terrific success with excellent in-store initiatives flowing as a result.

This is what MAKING THINGS HAPPEN is about.

Nothing we pitch is mandatory. We are not a franchise.

We’d love to help if you are keen for it.

Retail transformation: newsXpress Mount Waverley

newsXpress Mount Waverley is a corporate store, it’s one of our own shops where we experiment with tech and retail. It’s a shop we run on a tight budget.

In this video, Anthony from our newsXpress head office and Mark Fletcher our CEO discuss the transformation of the Mount Waverley business from 2018 to today. We also cover how this business spawned a second business, and online business, that outgrew the shop, and how it’s just launched its second online business – www.hugsandlove.com.au.

While the business identifies as a newsagency, it’s far removed from what Aussies consider to be a newsagency. It’s a gift shop, a haven for collectors and a place to shop for young kids.

This video shows how to go about changing a local high street shop on a small budget and the importance of being flexible to pivot when the world presents opportunities.

We are grateful for the opportunity to take you behind the scenes of one of our corporate stores, to show the value we harvest from being a POS software company that owns and runs retail businesses.

Australian newsagents have a bright future thanks to newsXpress

newsXpress helps newsagents transition their businesses to be relevant, appealing and sought out.

Our in-store and online strategies help newsagents run businesses that appeal across age groups and different special interests.

We help newsagents move from the old newsagent model to something enjoyable for the retailer and appealing for local shoppers and findable by shoppers elsewhere.

What we do for each newsXpress member depends on their situation and what they want from us. Every business is different. Every business owner has different needs.

While all newsXpress members have access to our preferred suppliers, network wide connected websites, seasonal collateral, digital assets and networking opportunities, it is in our personal, business-specific, help where value can be found for plenty of newsXpress members.

We assess your business data as we prefer to offer advice based on evidence. Often when we do this we discover opportunities missed, low hanging fruit to be picked.

The approach is whole of business, considering location, product mix, financial resources, people resources and what you want and need from the business.

While we have members who prefer to do this work for themselves, we have others who appreciate a more engaged approach.

How much or little newsXpress members and our head office team members work together is entirely under control of each newsXpress member.

Nothing is required or mandatory.

When it comes to in-store retail though, we help you with the everyday:

  • Buy price. We help you buy better.
  • Stock turn. We help you sell products sooner.
  • We help you reduce the cost of theft.
  • We help you cast your business differently, to help improve shopper stickiness.
  • New traffic. We help you attract people not shopping with you today.
  • We help you tame them.

We help you make things happen by being actively engaged.

newsXpress is not a franchise. We have a simple low monthly fee. We make it easy for members to engage with what they want and when they want. From the personal through to the group-wide, newsXpress is here to help its member businesses thrive in a changing economy, to be relevant locally and outside the local area.

We are grateful to the many newsagents who have trusted us to work with them and their businesses.

At newsXpress, we believe small business retailers can make their own success

We started selling mint coins six years ago in our shops. Sales have been excellent. The coins have attracted many new and loyal shoppers.

A challenge has been getting enough stock.

A few months ago we committed to having an exclusive coin made for us. Fact or Fiction: Patchwork Platypus 2024 Niue $5 2oz Silver Proof Coin has been a hit.

The $259.00 price point has not been an issue.

A key driver of success for this coin has been the low mintage of 300. We have sole plenty in Australia as well as overseas.

It’s not easy getting a coin designed, approved by an issuing country and made.

Minted from two ounce of 99.9% pure silver, this cool collectable features the Platypus reimagined just as the original British scientists thought it – a sewn together patchwork of a creature, as if created by some Aussie Bush Frankenstein in a castle atop a cliff.

By making this made for us, we have the product exclusively, we control the price and therefore control our margin.

We have a few shops in the group, enough for this limited quantity coin to be a success.

What’s especially interesting about this coin is that while it appeals to coin collectors, it also appeals as a gift in plenty of situations.

We’re now onto our next coin and thinking ahead to more.

We’re selling our platypus coin. in-store as well as online: https://mintcoinshop.com.au/products/2024-niue-5-fact-or-fiction-patchwork-platypus-2oz-silver-proof-coin

I think we will see more of this I engages small business retail – having products made, bypassing traditional wholesale. Heck, product manufacturers have gone direct to consumer so why not us.

newsXpress offers half-price POS software connected Shopify websites to newsagents

Online is the biggest opportunity of 2024 without a doubt. The latest benchmark for Aussie retail reports online as 10% of total business revenue.

In the Aussie newsagency channel, the average figure for those with a website is under 5%.

If you don’t have a website, what would a 5% bump in revenue feel like?

We have businesses we have helped achieve a 20% bump in revenue in a year from online.

We leverage our Tower Systems experience and our newsXpress experience exclusively to help you be open 24/7, serve new shoppers and add valuable net profit in using existing overheads. Our skillset is unique, our experience backed by plenty of success.

newsXpress exclusive. We offer access to a half price, fixed price, beautiful Shopify website connected to your Tower POS software. We back this with advice and mentorship to help you find a profitable niche you like.

If you can’t increase local physical shopper traffic, online is a smart move to improve business reach and profitability.

One newsXpress member launched a website with us last year and added $50,000 in good margin revenue in six months.

Another newsXpress member used their website to pitch an entirely new product category and found a profitable second business as a result, using existing labour and facilities in the shop.

We showed another newsXpress member how to expand the reach of their website and within two months they achieved thousands in additional good margin revenue.

It’s easy to say no to a website if you don’t have one because you don’t know what you don’t know. It’s also easy if you had one in the past and it failed.

Most websites don’t work. Smart people use a failure to do better next time.

Core to website success is filling needs and wants. While needs and wants are quite different, they compel good online business.

Here are the top reasons why we think every retail business needs a website:

  1. Capture sales when you are closed. Typically, more than 50% of online purchases are then the brick and mortar business is closed.
  2. Engage when you are closed. Use chat to answer questions from anywhere, or you geek-out and have an AI chatbot do this.
  3. Reach people not currently shopping with you. Typically, 75% of sales are from people located nowhere near your shop.
  4. Have a second outlet for quitting stock.
  5. Have a place where you can experiment.
  6. Playing with a plan Bin case your shop finds itself in choppy waters.
  7. To learn. A website, especially your first website, teaches you so much: What people want. What they could pay. Haw awful some people are.
  8. To get you out of a rut. If you’ve been in your shop for ages and are mailing it in each day, a website could put a spring in your step.
  9. To make your shop more valuable. Having a website can make your shop more appealing when you decide to sell.
  10. To find a secondary brand. Could be the first step in a shop rebrand.
  11. To drive traffic to the shop. People will find products on your website and visit as a result, for sure.
  12. To give you another source of revenue that is completely unrelated to anything you do in your shop.
  13. To harvest email addresses. Email marketing from Shopify is a breeze.

Having a website gives people a landing page from your Facebook, Instagram and TikTok posts. This is important.

MAKING THINGS HAPPEN

Hello …

Our theme for 2024 is MAKING THINGS HAPPEN.

It’s about action, growth, success and enjoyment for newsXpress members.

We see opportunity for attracting new shoppers, helping existing shoppers spending more and increasing the overall GP% of newsXpress member businesses.

This is what MAKING THINGS HAPPEN is about.

In December 2023, participating newsXpress members each made, on average, $3,500 gross profit from a product opportunity we accessed without any downside risk. Plenty made twice this.

In 2023 we helped a member deal with challenging cashflow, another with employee theft, another with an exit strategy and another with a complex competitor situation.

We also helped a retailer cut their rent by a third.

Nothing we pitch is mandatory.

We’d love to help if you are keen for it.