newsXpress members are being targeted by The Lucky Charm trying to convince them to swap brands. The Lucky Charm team is out pushing because we have excellent members in our group and because newsXpress does not force members to stay through a long term contract. NewsXpress members stay with us because they want to where TLC members do not have the luxury of freedom until their five year iron-clad contract comes to an end.
One member approached by TLC told us they are happy to stay with newsXpress over The Lucky Charm because of how newsXpress is helping them transform their business with new traffic, better margin and greater sales efficiency. A check of the card rebate showed them how much better off they are staying with newsXpress.
Newsagents joining The Lucky Charm are, in our view, handcuffed to the group. A read of the franchise agreement by a lawyer will help prospective members of The Lucky Charm to understand the extent of the handcuff. There is the five year term as well as constraints surrounding the sale of the business. This makes getting out near impossible.
newsXpress does not believe in handcuffing members to the group for a long period and through a complex contract. Rather, we want members to stay with us because they want to stay. This is a newsXpress difference.
While we are flattered that The Lucky Charm is aggressively targeting newsXpress members, we felt it appropriate to encourage greater transparency around core elements of their pitch.
